Valid L4M5 Learning Materials | L4M5 Exam Material
Valid L4M5 Learning Materials | L4M5 Exam Material
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Tags: Valid L4M5 Learning Materials, L4M5 Exam Material, L4M5 Pass Rate, Valid Test L4M5 Test, Pass4sure L4M5 Exam Prep
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To prepare for the CIPS L4M5 Certification Exam, candidates should have a good understanding of procurement processes and supplier management. They should also have experience in negotiating contracts and agreements. L4M5 exam consists of 60 multiple-choice questions, and the pass mark is 60%. L4M5 Exam is available online, and candidates have 90 minutes to complete it. Successful candidates will be awarded the CIPS L4M5 Certification, which is valid for three years.
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CIPS L4M5 Exam Questions: Attain Your Professional Career Targets [2025]
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CIPS Commercial Negotiation Sample Questions (Q77-Q82):
NEW QUESTION # 77
The activity of listening in a negotiation includes which of the following processes?
Hearing
Interpreting
Rapport
Influencing
- A. 1 and 2 only
- B. 1 and 3 only
- C. 2 and 3 only
- D. 2 and 4 only
Answer: A
Explanation:
Listening involves both hearing (1) and interpreting (2) the information shared by the other party. Effective listening is an active process that goes beyond simply hearing words; it involves interpreting meaning, understanding the speaker's intent, and responding accordingly. CIPS emphasizes these steps as part of effective communication in negotiations.
NEW QUESTION # 78
After studying Thomas-Kilmann conflict resolution model and considering different approaches carefully, the procurement team of XYZ Ltd. decides to adopt an avoiding approach to the upcoming negotiation with one of their suppliers.Which of the following will be the objective of XYZ procurement team in this negotiation?
- A. Postponing the issue
- B. Seeking a quick middle-ground position
- C. Yielding the supplier's point of view
- D. Confronting and trying to find a creative solution immediately
Answer: A
Explanation:
Explanation
Avoiding is unassertive and uncooperative. When avoiding, an individual does not immediately pursue his or her own concerns or those of the other person. He or she does not address the conflict. Avoiding might take the form of diplomatically sidestepping an issue, postponing an issue until a better time, or simply withdrawing from a threatening situation.
LO 1, AC 1.1
NEW QUESTION # 79
Active listening in negotiation includes which of the following activities?
1. Hearing
2. Interpreting
3. Rapport
4. Influence
- A. 1 and 2 only
- B. 1 and 3 only
- C. 2 and 3 only
- D. 3 and 4 only
Answer: A
Explanation:
Explanation
Listening is a hugely important skill in the world of work. It's a key part of effective communication [...].
Regarding active listening, there is a model called 'The SIER Hierarchy of Active Listening'. It details four key stages required for effective listening. As with all models associated with active listening, its purpose is to help the listener be a better, more effective listener who really hears what is being said, connects with the individual with whom they are communicating andbuilds effective relationships.
The model is a hierarchical model meaning that each stage builds on the stage before it. While the model is sometimes used for training in the sales arena, it is helpful in all walks of life. The stages of the model are:
Sensing (including hearing and watching body language), Interpreting, Evaluating and Responding.
Text Description automatically generated with low confidence
NEW QUESTION # 80
Personal power is only used in distributive approach. Is this statement true?
- A. No, because personal power can be very helpful in integrative approach
- B. Yes, because only distributive approach to negotiation requires strong personal power
- C. No, because only organisational power will optimise the negotiation outcomes
- D. Yes, because one party will abuse coercive power to maximise the gain
Answer: A
Explanation:
Power, or more precisely perceptions of power, are critically important in understanding the commercial negotiation process. From a commercial negotiation point of view (under any circumstances, either integrative or distributive approach), CIPS is interested in power from both a personal and organisational perspective.
When you are negotiating on behalf of your employer, you bring the power of your organisation (its brand, reputation and purchasing spend) as well your own personal power (6 sources of personal power, based on French and Raven's power base model) to the negotiation.
In both integrative and distributive approaches, personal power plays an important role. It helps both parties push through negotiating barriers and secure commitment and final agreement LO 1, AC 1.3
NEW QUESTION # 81
Which of the following are most likely to help buyer become preferred customer in supplier's perspective?
Select TWO that apply.
- A. Ensuring an increased number of repeat orders
- B. Compliance with agreed repair lead time
- C. Onerous supplier terms and conditions
- D. Reduction in delivery errors
- E. Shorter payment period
Answer: A,E
Explanation:
Becoming a preferred customer to supplier's perspective can increase the purchaser's leverage in negotiation.
Beside the size of buying organisation or its spend, the following may be sufficient to differentiate the buyer from other buying organisations:
- Simple procurement processes
- Simple contracting processes
- Clear and concise documentation
- Absence of onerous supplier terms and conditions (onerous supplier terms and conditions mean that obligations imposed on suppliers are greater than their gains)
- On-time payment: The reduction in hassle for both supplier and the buyer, if bills are paid on time, is significant. From the customer's perspective it could also be the opener to agreeing preferential payment terms. A supplier may weigh up that payment on time at 60 days is worth taking, over the current 30-day terms that slip to 90 days and beyond.
- Transparent processes
- Ethical behavior
LO 1, AC 1.3
NEW QUESTION # 82
......
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